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COVID-19 Resource Center

Status Update:
Timelogix-s business operations are up and functional. Our workforce is working remotely per government guidelines to limit the spread of COVID-19. In addition, our software release cycles are on their regular schedule, so you can continue to receive the latest improvements.


Sales and Support Hours:

Mon-Thur, 9am to 7pm EST

Fri, 9am to 6pm EST



Families First Coronavirus Reponse Act (FFCRA)

FFCRA requires certain employers to grant certain employees up to 80 hours (two weeks) of paid sick leave.In addition, employees may be eligible to receive up to an additional 10 weeks of paid expanded family and medical leave.

Remote Employee Time Tracking

With our mobile app, you can use geolocation and geofencing to manage your employee data and decide where and when employees can clock-in or out.

Touchless Card Based Verification

Proximity RFID cards let your employess clock-in/out by simply presenting their cards in front of any of our time clocks

All Timelogix plans include

On-boarding, account management, and more.

Your plan comes with regular updates and features.

Secure and convenient data storage, available anytime

Our products come with a 30-day money-back guarantee.

FREQUENTLY ASKED QUESTIONS

When will I get my order?

In-stock items are processed and shipped quickly. Once shipped, we will notify you via email with shipping and tracking information.

Do I need a monthly cloud subscription?

Yes, it's the only way to get the data from your device onto your software. Our 1-3 employee software plan starts FREE!

How much is the monthly subscription?

View our pricing page here

What time clock devices do you sell?

Please visit our time clocks page here

How frequently does the time clock syncs with the software?

Our systems use real-time technology to ensure that your device and software are constantly in-sync. As soon as an employee clocks in or out, you should see this reflected in the software.

Are you compatible with our payroll provider?

Because we develop our own software, we are able to integrate with more popular payroll providers. Additionally, you can export your data to a CSV file; if your provider allows you to import information, we can integrate with them.

Do you offer money back guarantee?

Yes, all of our time clocks are covered with a 30 day money-back-guarantee.

What is Biometrics?

Biometrics are automated methods of recognizing a person based on a physiological or behavioral characteristic. Among the features measured are face, fingerprints, hand geometry, handwriting, iris, retinal, vein, and voice. Biometric data is separate and distinct from personal information. Biometric templates cannot be reverse-engineered to recreate personal information and they cannot be stolen and used to access personal information.  

Privacy concern: Is my fingerprint image ever saved?

A fingerprint scanner system has two basic jobs -- it needs to get an image of your finger, and it needs to determine whether the pattern of ridges and valleys in this image matches the pattern of ridges and valleys in pre-scanned images. It is important to note that Timelogix's biometric time clocks do not actually collect and store fingerprints. Instead, it saves a mathematical representation of the employee’s biometric data.

Top Advantages of Fingerprint Authentication

Our time clock’s use of saving patterns to recognize an employee ensures that buddy punching is a thing of the past.

Biometric & Workforce Management

Biometrics offers unparalleled ability to quickly and accurately capture real-time, labor data and provide a nonrepudiated audit trail. Biometrics offers organizations a broader range of direct and indirect time, cost, and operational benefits than alternative time and attendance methods.

Do I need internet connection?

If the clock loses internet connection, you can have your employees clock in or out as they normally would and the clock will save that information into its internal memory. Once your internet connection is re-established, the clock will send the all new records into the software.

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